This guide is meant to assist administrators in managing email accounts and settings for Kellett hosted email using our email control panel. This guide covers the basic functions for creating, managing and deleting accounts. At the bottom of the page are links to the guide on managing individual accounts that covers the additional functions and features. If you would like assistance with the more advanced options, please contact support@kellett.nt.ca and we'll be happy to setup a training session to walk you through it.

Click here to login to your email control panel.

Sign in using the credentials you were provided with for your admin account - usually this would be the same as your email account login information. Your email address would be the username (adminusername@yourwebsite.com) and your password will be the one you were provided with. Contact support@kellett.nt.ca if you need your password reset.

Username: adminusername@example.com
Password: youradminpassword

Once logged in, you will see the Mail dashboard. As an Administrator, you will have more options than a regular user. There are three tabs: Email Addresses, Mail Settings and Outgoing Mail Control.

Managing Email Addresses

Under Email Addresses, you will see all the email addresses that exist. From here you can create, edit or remove email accounts.

Creating a New Account

To add a new email address, click the Create Email Address button.

On the next page, you can enter the email address and configure the account.

Enter an email address, a password and make sure the Access to the Control Panel checkbox is checked. Leave everything else as their defaults. However, DON'T click the OK button to save it just yet. You'll need to go to the Spam Filter and Antivirus tabs first to configure those correctly. Unfortunately we cannot set system-wide defaults for these so that you don't have to do it every time you create a new email account.

Note: A ‘Strong’ password is required so if you’re unable to manually set a password, it is recommended you click the Generate button so the system will automatically generate one for you. To see what password was generated, click the Show button for your records.

On the Spam Filter tab, the filter should already be switched on, but if not then switch it on first. Then, make sure you select "Move spam to the Spam folder" for what to do with spam messages.

After that, go to the Antivirus tab. Switch on antivirus and set it to work for both incoming AND outgoing email.

After this, click the OK button. The new email address will be created and all the settings for it saved.

Editing an Email Account

Do edit an account, simply click on the email address in the Email Addresses tab. This will take you to the same pages you used when creating a new address, with all the same options. From here you can change the password, spam or antivirus settings, setup a forwarding address or configure an out-of-office auto-reply. These are very straightforward and will not be covered in detail here. Feel free to email support@kellett.nt.ca if you would like further assistance on how to use all the options.

Removing Email Accounts

To remove an email address, simply check the box to the left of the account you’d like to remove and then click the Remove button at the top.

Additional Functions

You can refer to our guide How to Use the Kellett Email Control Panel, which is designed for individual email users and covers the following topics in more detail:

• Changing your password
• Auto-responder configuration
• Email forwarding

Congratulations, you have successfully managed your email addresses!!!