This guide is meant to assist you in configuring the settings for your Kellett Email account using our Plesk server control panel. We will go over how to change your password, forward emails to other people and set an autoresponder for vacation.

Click here to login to your email control panel.

Sign in using the credentials you were provided with for your account. In this case, your email address would be your username (yourname@yourwebsite.com) and your password will be provided to you.

Username: yourname@yourwebsite.com
Password: yourpassword

This will take you to the Mail account configuration tab.

Changing your password

There are two places where you can change your password: On the dashboard, you can click on the My Profile tab on the left, where you can change your username and password for logging into this control panel. Or, you can click on Change Mail Account Settings link in the Mail tab to modify the password that affects both your email and your control panel login.

Change Mail Account Settings (Recommended)

You can change your email account password under the General tab after clicking on Change Mail Account Settings. Changing your password here will update both your email login and your control panel login. Our server will evaluate any password you enter and will only allow you to save a password it deems "Strong" or "Very Strong." When you enter a password, the strength will be indicated next to the field. You can use the "Generate" button to create a strong password quickly and easily. Click the "Show" button to display the password so you can copy and paste it if you need to.

My Profile - Control Panel Login Information

You can also change your password under the "My Profile" tab, however this will not affect your email login. It will only change the username and password used for logging into the Plesk control panel. As such, we don't recommend using this as it's easier to use the previous method to update both at the same time.

Adding an Autoresponder

An autoresponder can be setup to let people know when you're out of the office. This is also done by going to Change Mail Account Settings from the Mail tab in the control panel.

Once you are there, click on the Auto-Reply tab:

In the Auto-Reply tab, configure as follows:

1. Check the Switch on auto-reply checkbox to enable the auto-responder, allowing you to fill in the remaining fields
2. Check the message format and change if desired. We recommend leaving it on Plain text as the HTML options requires you to know how to write HTML code to format your email
3. Enter your auto-reply message text - if you are using plain text, which is the default and what we recommend, your message will appear to users exactly as you type it here
4. You can optionally fill in an address to forward your emails to while you are away, in case you still want to receive them but don't have access to your Kellett email for some reason
5. Optionally check the Switch off auto-reply on checkbox and select a date when you want it to automatically stop the autoresponder

When done, click OK or Apply to save your changes.

Other options you can see here are at your discretion and are fairly self-explanatory. Contact Kellett Communications if you have any questions about them.

If you do not set a date to automatically turn off the autoresponder, then when you want it to stop simply login again, go to the Auto-Reply tab and uncheck the Switch on auto-reply checkbox and click the OK button.

Forwarding Emails

If you want somebody else to receive and be able to respond to your emails while you're away, you can using the email forwarding feature. When you have email forwarding enabled, your mail will still be delivered to your inbox in addition to the people you have chosen to forward it to, so you'll still be able to read all your emails when you get back.

From the Mail tab on the left, go to Change Mail Account Settings and click on the Forwarding tab.

Check the Switch on mail forwarding checkbox to enable email forwarding. You can then enter one or more email addresses where you want your mail forwarded to. When you have entered the addresses you want, click the OK or Apply button to save the settings.

To disable email forwarding again later, simply come back to this screen and uncheck the Switch on mail forwarding checkbox then click the OK button.